How TIDAL Flow works
One connected service around every repair
TIDAL Flow gives each authorised user a clear view of the same repair journey, with the information and actions relevant to their role.
Sign in to TIDAL Flow1
A clear starting point
Claims enter one managed environment, giving the TIDAL Flow team a complete view from the outset.
2
Connected workspaces
Insurers, claims handlers and approved repairers work from role-specific views of the same live record.
3
Visible progress
Milestones, exceptions and customer updates stay together so everyone can see what needs attention.